ECC Clause 13 – Communications

Flow of communication is essential between the parties to ensure the level of understanding and transparency between the parties. In particular clauses 13.1 and 13.7 are key, where all communications are in a form that can be read, copied and recorded, and the requirement for any notification to be separate from other forms of communications. This ensures that in particular verbal instructions are not a contractual process, and that communications are not lumped together where they may or may not get lost. Clear concise communication ensures both parties knows exactly where they stand with each other and will form another key part of the Project Workshop to set up the flow of communication, and to establish who is authorised/delegated to give which instructions/communications.