Privacy Policy

Privacy Policy

Who we are

GMH Planning Ltd is registered in the United Kingdom with company number 05964538.
Our website address is gmhplanning.co.uk.

This privacy notice tells you what personal information GMH Planning Ltd gathers from you, how and when it may be collected and how we use it in order for you to access and use our services. Personal information refers to any information that can identify you as a living individual and is defined in the UK Data Protection Act 2018 3(3).

When this notice mentions “us”, “we” or “our” it refers to GMH Planning Ltd and responsible for your personal information under this agreement (the Data Controller). 

Personal information we may gather:

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When you contact us via our contact forms we will require, or give you the option of supplying, the following information:

• Your name
• Your email address
• Your phone number
• Any other information which you choose to tell us in your enquiry.

Direct Communication

When you send us an email or call us, we may record any information which could help us to provide you service either at the current time or in the future.

Cookies

If you send us a message or leave a comment on our site we may save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment or send us a message. These cookies will last for at least one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

Use of Google Analytics: we use a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the UK, EU & United States. We have enabled IP-anonymisation on this website and your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser.

More Information about Google cookie technology and their usage you’ll find here:

• http://www.google.com/policies/technologies/cookies/
• https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
• https://tools.google.com/dlpage/gaoptout/

Live chat, newsletter and messaging services

When you submit data to through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence and your information may be processed by 3rd parties for the purposes of providing a service to you.

Use of Brevo Services: If you subscribe to our email Newsletter or use LiveChat, the information you provide will be collected and maybe processed by Brevo for the purposes of providing a service to you. You can read Brevo’s privacy policy here. We do not send any IP address information to Brevo.

Use of Hubspot Services: We may use Hubspot CRM, a web customer relationship management provided by Hubspot, Inc. (“Hubspot”) to collect & process information to be able to provide a service to you. Hubspot may use “cookies” to help the company to manage its business clients. The information generated by the cookie about your use of the website will be transmitted to and stored by Hubspot on servers in the United States. In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. More information related to Hubspot see: what cookies does HubSpot set in a visitor’s browser.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Location data can be extracted from images.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security & confidentiality

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorised access, loss, destruction, or alteration. We may use security services such as CloudFlare to protect our infrastructure. If you know or have reason to believe that your personal information has been lost, stolen, misappropriated, or otherwise compromised, please contact us following the instructions in the Contact Us section below.

Akismet collect information about visitors who comment or send messages via forms on this website that use the Akismet anti-spam service. The information collected typically includes IP address, user agent, referrer, and Site URL (along with other information directly provided by the visitor such as their name, username, email address, and the comment itself).

International transfers

The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by 3rd party staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things,  the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Who we share your data with

We may share your data with any third parties who will help us to provide you with effective services. If requested by any legal authorities we may share your data with law enforcement agencies, HMRC or any other governmental agency.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that send us data in relation to enquiries or services, we will retain your information for a minimum period of two years from our last point of meaningful contact with you. Meaningful contact for us is where you have actively communicated, either verbally or in writing, with us in relation to our services.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Contact us

If you have any queries, or concerns as to the way we process your personal information, then please contact us using this form.