Privacy Policy & Terms

Privacy Policy and Terms of Use

Who we are

GMH Planning Ltd is registered in the United Kingdom with company number 05964538.
Our website address is gmhplanning.co.uk.

Registered address

GMH Planning Ltd
Phoenix House
Redhill Aerodrome
Kings Mill Lane
Redhill
RH1 5JY

Contact information

Email: [email protected]
Phone: +44 20 4583 7522

Terms of use

This notice sets of the terms of usage for this website and tells you what personal information GMH Planning Ltd gathers from you, how and when it may be collected and how we use it in order for you to access and use our services. Personal information refers to any information that can identify you as a living individual and is defined in the UK Data Protection Act 2018 3(3).

When this notice mentions “us”, “we” or “our” it refers to GMH Planning Ltd, responsible for your personal information under this agreement (the Data Controller). The term ‘you’ refers to the user or viewer of our website.

By using this website, you are agreeing to comply with and be bound by the following terms and conditions and privacy policy which govern our relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and downloads. Reproduction is prohibited without express permission.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Analytics

Use of Google Analytics: we use a web analytics service provided by Google, Inc. (“Google”) to help us analyse how users use this site. Google Analytics uses “cookies”, which are text files placed on your computer. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the UK, EU & United States. We have enabled IP-anonymisation where possible on this website and any IP address information should be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area, according to Google’s policy at the time of publication of these terms. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing an Analytics Opt-out Browser Addon for your current web browser.

More Information about Google cookie technology and their usage can be found here:

  • google.com/policies/technologies/cookies
  • developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Personal information we may gather:

Contact Forms, Live Chat and Newsletters Subscriptions

When you contact us via our contact forms, subscribe to updates or use live chat services we may require, or give you the option of supplying, the following information:

  • Your name
  • Your email address
  • Your phone number
  • Any other information which you choose to tell us

When you submit data, cookies may be set to remember your user details for future correspondence and your information may be processed by 3rd parties for the purposes of providing a service to you.

Use of Brevo Services: If you subscribe to our email Newsletter, the information you provide will be collected and processed by Brevo (“Sendinblue Inc”) for the purposes of providing an email newsletter service to you. You can read Brevo’s privacy policy at www.brevo.com/legal/privacypolicy. We do not send any IP address information to Brevo or set any cookies related to the Brevo services upon signup. Any interactions to emails sent by Brevo, such as open rate and clicks, might be recorded by Brevo to help us improve services.

Direct communication

When you send us an email or call us, we may record any information which could help us to provide you service either at the current time or in the future.

Website comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you send us a message or leave a comment on our site we may save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment or send us a message. These cookies will last for at least one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Location data can be extracted from images.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security & confidentiality

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorised access, loss, destruction, or alteration. We use online security services to protect our infrastructure. Some of these services might set cookies and record user information to provide a more secure service to you.

For security purposes, a list of current security services and respective policies are only available upon request.

Use of anti-spam services: we may use 3rd party anti-spam services that collect information about visitors who comment or send messages via forms on this website. The information collected typically includes IP address, user agent, referrer, and Site URL (along with other information directly provided by the visitor such as their name, username, email address, and any other information provided).

If you know or have reason to believe that your personal information has been lost, stolen, misappropriated, or otherwise compromised, please contact us immediately.

International transfers

The data that we collect from you may be transferred to and stored at, a destination outside the United Kingdom (“UK) and European Economic Area (“EEA”). It may also be processed by 3rd party staff operating outside the UK and EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things,  the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Who else might we share your data with

We may share your data with any third parties who will help us to provide you with effective services. If requested by any legal authorities we may share your data with law enforcement agencies, HMRC or any other governmental agency.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that send us data in relation to enquiries or services, we will retain your information for a minimum period of two years from our last point of meaningful contact with you. Meaningful contact for us is where you have actively communicated, either verbally or in writing, with us in relation to our services.

What rights you have over your data

If you have an account with us, or have submitted forms or left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable electronic and managerial procedures to safeguard and secure the information we collect online.

Contact us

If you have any queries, or concerns as to the way we process your personal information, then please contact us using this form.

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